Three real life examples of where I draw the line when it concerns my attire.
1) Three years back, I had a request for an event that asked me to dress up as Peter Pan. They were very specific about the attire and I had to wear tights.
I said no. And naturally (and thankfully) they did not book me.
No tights for me, thank you.
2) 2 Years back, I had a client who wanted me to come in their corporate colors: White and Red. The event was for their lower management.
After explaining that I did not have a white suit, the client happily agreed to pay for the white suit. I performed in a fitting suit, I looked good, they looked good. I returned the suit to the client after the event is over. I am always grateful to clients who can see things on both points of view.
3) One year ago, I had a request to perform for a White Party. Get this: This party was a birthday celebration of the CEO of one of the top banks in Singapore. The guest list consisted of high net worth individuals from banks in Singapore and abroad.
Naturally, I asked to make a suit so that I can perform for this event. This request was met with huge resistance. I was ordered to just get a jacket off the shelf and "as long as it is white", it works.
No. It does not. I have had the privilege to mingle with top CEOs and directors in my course of work. These people know value when they see it. An oversized jacket would make me look silly, and make the event producer look sillier.
I stood my grounds and managed to convince the coordinator for the suit. I did the event and it was very well received from the client and the guests. I returned the jacket thereafter.
However, I was labelled as "difficult to work with" after the event simply because I wanted to look good and presentable for your event. While I assumed the line between professionalism and being a diva was a clear one, it was unfortunate that the coordinator did not. She had to do more work on her part by getting permission for this tailored jacket. As a result, my due diligence was labelled as "difficult to work with".
Thus far, majority of my dealings had been pleasant because both the Events Producer/Client and I want to make the event the best that we can. As long as we fall back on this principle, professionalism will meet professionalism and everyone wins. (win-win-win situation).
Despite being labelled "difficult to work with" on two occasions, I am very grateful for the other clients I have that appreciates my professionalism. I will rush my proposal for you so that you can pitch it to your client because I know you will do your best as I will do mine. This common understanding flourishes the industry and we all win.
Here are some testimonies:
"Hi Alex,
it was definitely a great working experience with you and thank you for being patient and understanding with our requests. We do not have any feedback as we felt it was a good performance delivered overall. You were also very prompt with replying which made working with you a breeze.
Thank you for showing us your art and hope to be able to work together again! :)"
Tracie (Ms) | Accounts Executive | 3-sixty Brand Communications
31st March 2016
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“You're an awesome magician and treasured friend. I can never forget that moment you stopped me and my wife during our wedding and said that if you didn't perform that magic card trick for us, you will never have a chance to. Perhaps it was a small gesture - but it told us that you really cared about making magic meaningful for people. And you did -- on our memorable wedding day.
Kai Qin
17th November 2015
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"To whom it may concern,
Alexander Yuen was engaged for Eurex Asia's Housewarming Event on the 14th July to entertain our guests during dinner. He did a wonderful job in engaging and interacting with our top clients and partners. His style of magic was intellectual, sleek and sophisticated which was highly appealing to an educated audience.
Alexander was highly professional in his dealings, accommodating and addressing all my concerns. He came early and was prepared to begin before the show time.
Even though we had some doubts about magic initially, my bosses and I were very impressed with Alexander's performance. Alexander's brand of magic appealed very much to our corporate guests and everyone had something great to say about his magic at the end of the event.
I would highly recommend his services to anyone who is looking for a classy and eloquent magician for a corporate event."
Signing off,
Liz Yeo, Marketing Manager of Eurex Asia Singapore
16th July 2015
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"Dear Alex,
Thank you for your amazing performance on our Dec. 11 – Sofgen Christmas event.
Appreciate so much on the extra stage show that you provided us everyone enjoyed your show.
Our COO from Geneva was very impress with your finale show according to him it was a brilliant :)
I already pass your card to one of our contractor. I will definitely introduce your services to relatives and friends.
All the best for the coming year 2015.
Kind Regards,
Mabel Koh
Administrative Executive
22nd December 2014
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You get the idea. I rest my case.
The other occasion that I was labelled difficult to work with? Thought you wouldn't ask :p
4 years ago, I worked with an events company that was known for delaying payments. I made sure they signed a contract which states that full payment has to be made on the day of the venue itself, prior to performance.
Guess what? They did not want to pay me before I commenced. I did the show still but with the request that they SMS me a declaration that they will pay me after the event immediately. The events person disappeared after the engagement, I followed up for a few weeks and over one phone conversation, I was reprimanded for being difficult to work with.
Meh.
I did get paid in the end. Professionalism always pays off in the end.
Signing Off,
Alexander Yuen
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